We upgraded to PHP 7.2, and then something horrible happened.
A “thanks for submitting client $x!” message was distributed not only to the agent who did the submission, but to
all agents registered in the system. A lot of drama ensued as confused messages started coming in, and the account rep forwarded the message to basically everyone in the company saying “what happened!?”
We stared at the code, but it was so simple that it couldn’t
possibly be wrong, and besides, it hadn’t changed in months. But the switch over from PHP 7.1 to 7.2 had happened mere hours before this event.